Contact Us

Vlebazaar Help Center

Orders

Do I need an account to place an order?

Yes. An account is needed to place your order. You can sign up using any email address and phone very easily.

How can I cancel my order?

Go to 'My Orders' section and click on Cancel Order. Cancellation is not allowed if product has been shipped.

What shipping methods do you provide?

Our preferred Delivery partners are delhivery, Ecom Express, Bluedart, Fedex

How long will it take to receive my order?

It takes generally 3-4 days for an order to get delivered. However, the maximum time limit is of 30 Days depending on the location of the seller and the customer.

What is your return policy?

We offer a standard 7-Return Period during which customers can replace/return their orders depending on what the product is.

my orders is in processing what should i do?

If the product is in a Processing state, it means it's not yet dispatched, once it gets dispatched all tracking details and expected delivery date will be sent on email also it will be updated in order history.

Payments

What payment methods do you accept?

You can use any of the following payment methods:

Credit Card

Debit Card

Netbanking

UPI

Cash on Delivery

Wallet

My transaction failed but the money is deducted from my account. What should I do?

Don't worry. The amount is reversed automatically and should reflect back in your account in 24 hours.

I would like another copy of my invoice. How can I get one?

Go to the 'My Orders' section and you can download the pdf invoice there.

Is UPI secure?

Unified Payments Interface (UPI) is developed by the National Payments Corporation of India (NCPI), an RBI regulated entity. UPI is built over IMPS infrastructure and allows you to instantly transfer money between any two parties' bank accounts.