Return and Refund Policy
Return & Refund Policy – Vlebazaar.in
At Vlebazaar.in, we aim to provide a smooth and transparent
shopping experience. Please read our return and refund terms below.
Return Window
You may request a return within 7 days from the date of
delivery.
Eligibility for Returns
A product is eligible for return if:
- It is unused,
undamaged, and in original condition.
- All original
accessories, manuals, warranty cards, and packaging are included.
- Items
damaged due to misuse, mishandling, or physical damage are not eligible.
Return Shipping
- Return
pickup is free where pickup service is available.
- If
pickup is not serviceable at your location, we will provide our return
address.
You may courier the product to us and we will reimburse courier charges based on actual receipts.
How to Request a Return
- Contact
Customer Support within 7 days of receiving the product.
- Share
your order ID, reason for return, and product photos/video
if requested.
- Pack
the item securely with all original accessories.
- We
will arrange pickup or share the return address.
- After
QC approval at our warehouse, your refund or exchange will be processed.
Refund Process
Your refund will be processed within 7 business days after the returned item clears quality checks.
Refund Methods
- Original
Payment Method:
Refund will be issued to the original mode of payment whenever possible.
- If
original mode of payment is not feasible (due to gateway limitations,
expired card, technical restrictions, COD order, etc.):
Refund will be issued via: - UPI,
or
- Bank
Transfer (NEFT/IMPS), or
- Store
Credit (based on your preference)
Notes
- For COD
orders, refund can only be processed via UPI / Bank Transfer or
Store Credit.
- Store
credit never expires and can be used for any future purchase on
Vlebazaar.in.
Exchanges
You may request an exchange, subject to stock availability.
Damaged, Defective, or Wrong Product Delivered
If you receive a damaged, defective, or incorrect item,
contact us immediately with unboxing photos/videos.
We will arrange a free replacement or full refund.
Order Cancellation
- Orders
can be cancelled before dispatch.
- If
cancelled, the refund will be issued within 7 business days via
original mode of payment or UPI/bank transfer/store credit (depending on
feasibility).
Customer Support