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Vlebazaar Complaint

At Vlebazaar, we take customer complaints very seriously and understand that they may arise due to different reasons. As an e-commerce platform, our main goal is to provide a seamless and pleasant shopping experience to our customers. That's why we have implemented a strict policy for handling seller complaints.

Customers who have an issue with a seller on Vlebazaar can report a complaint by following these steps:

  1. Contact the seller directly: Customers are encouraged to contact the seller directly and try to resolve the issue with them. Most sellers are willing to work with their customers to resolve any issues that may arise.
  2. Use the Vlebazaar complaint system: If the issue cannot be resolved by contacting the seller directly, customers can use the Vlebazaar complaint system. They can submit a complaint through the customer Help Desk on the website or mobile app, providing detailed information about the issue and any relevant supporting documents.
  3. Our team will investigate the complaint and take necessary action: Our team will investigate the complaint and take necessary action based on the outcome of the investigation. We may contact the seller for more information or require them to provide evidence of their actions.
  4. We will notify you of the outcome: We will notify you of the outcome of the investigation and the actions taken to resolve the issue.

We understand that complaints may arise due to different reasons, and we respect that. That's why we always encourage our customers to report any issues they may have with a seller, and we assure to take necessary actions to resolve the issue in a timely manner.

It's important to note that we do not tolerate any form of fraud, dishonesty, or unethical behavior from our sellers and we reserve the right to take appropriate action including suspension or termination of the seller's account based on the severity of the issue.

At Vlebazaar, customer satisfaction is our top priority and we are committed to providing a fair and unbiased platform for handling seller complaints.